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The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me. ...
...RAE HALDENBY
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were the cheapest price i could find, kept me up to date with my order even after delivery, will use again and highly recommended, thank you....
...anthony hall
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Excellent service - we received what we ordered, with free delivery, and within 36 hours despite ordering quite late in the day!.
Well done....
...Boyd Coughlan Ltd
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Arrived in excellent time with very good communication. Delivery charge was expensive for such a small item....
...Mr Clifford Hart
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my thanks to all staff who prossesed my order for the grundfoss pump and who kept me infomed of the problem of it no longer being available but locating a replacement suitable for the job and it arriving on the date specified
adrian jarvis rspb maintenance...
...Adrian Jarvis at rspb
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Excellent service ! ordered on line, cheap, delivered on time, did the job and now have an operational shower again. Thanks and will definitely use you again....
...Matthew Coxall
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Nice easy trade thank you...
...Gary Mills - Decorum
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part arrived today. excellent speedy service. would use your company again. thanks alot...
...steve glover
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The part was sent very quickly and was well packaged. Unfortunately no fault of my tub, I ordered the wrong part by accident. Lets hope they take it back....
...Comfort Heating Services
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