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Great service, Toilet seat arrived in good order. within a few days, many thanks...
...David Hawkins
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After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
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...Sandra McCrindle
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Order now completed satisfactorily. Thank you for your service....
...REBowyer
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Another hassle free purchase. Thank you....
...Jennifer Adams
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Excellent service and delivery, would use again, would recommend....
...Roy Sulley
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Very fast delivery and genuine products....
...c waterman
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my-tub were great again but the part took some fettling to fit
did in the end though-all good :...
...j leroy
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Thanks for your prompt customer service replies and for reorganising delivery to a different address at short notice. The part arrived promptly the next day....
...Leopold Hugo
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Next day delivery for a part for a forty year old gas fire. Very impressive....
...I SCED
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