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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
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...gerry duffey
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very good service - parcel arrived when promised and it was packaged very well. thanks...
...John Rhodes
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Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile!...
...Daniel Hoyle
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Took some time to get the product but this turned out not to be the fault of My Tub. This item is now out of manufacture but they still managed to find one so well done My Tub. Once it was located and in stock they gave me a delivery date and kept to it.
No complaints on any level of system, product or service.
Walter Anderson...
...walter anderson
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Excellant service, would definitely use my tub again...
...Karen Tarrant
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Thanks, we have received the item..! very prompt.. thank you verymuch...
... Farook K Chalarath
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Great communication throughout the transaction. Will use again...
...keith russell
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Good communication throughout the transaction, fast delivery and good quality products, overall a success - would recommend to others and would buy again myself....
...JEREMY EDDY
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Fast delivery thank you....
...Shirley stacey
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa...
...David Morris
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