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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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Good fast efficient sevice will definitely use again... ...cameron smith
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first class shop, plus web site.
thank you
... ...pat cooper
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Excellent service really helpful with issues and put the customer first ... ...Mr kevin duddy
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Excellent service, part received within just a few days. Would definitely use again.... ...Caroline Rose Northamptonshire Police
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Excellent. prompt delivery... ...Hugh Robert Graham
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Laurie at my tub was very helpful in finding the part I needed. Thanks.
Very satisfied with the service. Damon.... ...Damon Hunter
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Seems to be working and good quality. Friendly delivery. Have had no problems with ordering with you, thanks.... ...Nannette Innocenti
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Very good service. Had the part I wanted despite originals being out of production.
Very helpful telephone staff. John Robson ... ...john robson
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Brilliant service. Fully informed of order status - fantastic. Service. Thanks ... ...Stephen gates
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