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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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Good products and good service....
...Bruce Bennett
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Excellent communication, and thats all you really need....
...Frances Sylvester
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The item was slightly smaller then the original which is discontinued. Otherwise an excellent delivery service and am satisfied with the new item.
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...Len Ricardson
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Received order as promied on time.Would use you again...
...Martin Needle
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Brilliant service. Very glad that I remembered I had used you before....
...Peter Groves
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Fast service - all OK - Thanks a lot....
...RAYMOND GLENN NASSEY
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I ordered a toilet cistern which arrived promptly but I had selected the wrong item. When I called for help to get the right item, Steve was extremely helpful and patient in getting me the correct one. Many thanks!...
...Colin Payne
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Basin arrived within a few days,thanks
I must admit I thought the fixing brackets were included in the order
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...V wiffen
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I would recommend My Tub as they are very competitive and I had no problems with my order....
...fiona hunter
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more reviews... |
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