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After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service!... ...James Bailey
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I ordered connectors for taps from my Tub as they offered the best online price. My order took approximately a month to arrive presumably as the parts had to be ordered from Germany. They arrived safely. I was not in a rush so the time taken until delivery was not an issue. I was informed of the delayed delivery date. I would use my tub again.... ...Patricia Grieve
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey... ...John Hey
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Great delivery thanks... ...Peter Horsfall
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Order received on time. Great customer service. Thanks again!... ...Stephen Hanmer
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Couldn`t believe how quickly the parts arrived, and the right ones! Many thanks,
Steve.... ...Hentervene Holiday Park
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Our order was delivered swiftly and efficiently - just as our last order was. An excellent service all round!... ...Mrs Jane Shaw - Mr
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Boiler nozzle arrived well packed but took over a week. I believe this was due to the item being out of stock. However it was the exact type required. ... ...Guy Greenwell
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Order now completed satisfactorily. Thank you for your service.... ...REBowyer
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Easy to find and order parts arrived on time but info on status of order could be improved.
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Hello David
We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
Regards
MyTub... ...David Galbraith
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more reviews... |
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