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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned....
...Tracy Reinmiller
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All good. Arrived when promised and was the best price we could find.
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...chris daw
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Product arrived in good time. Efficient service. Really happy with the product. Will use you again. Thank you....
...Philip Hope - Phil Hope Plumbing
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goods received on time. Very pleased with service...
...A C FOSTER BUILDING SERVICES
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Good price fair delivery time...
...Mark
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Everything worked without problems, thank you....
...Arnald Grabulosa - Dept. Quimica Inorganica UB
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Ordered on Friday and arrived the following Monday. Excellent service - thank you very much...
...Stella James
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Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub....
...David Collins
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would like to thank mytub for finding the part i needed so urgently it took a couple of weeks for the part to come but was well worth it as it was a very hard part and almost obbsolite part to get thank you mytub .....
...H.D.R. Services
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Fantastic service! great value. Many thanks....
...Theresa Stephenson
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