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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou... ...Clarry Marriott
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Excellent service thank you very much for sending so quickly. You have saved us having to have a new boiler. Would certainly recommend your services.... ...Karen Chubb
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Very good service, order delivered quickly, and delivered nicely in the morning.
All items are in order.
Thank you.... ...Peter J Sclater
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Excellent service Thank you... ...Paul Christer
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Fast delivery at a low price.
I would recommend your company, thanks.... ...Alan J. Massey
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Excellent service. Goods arrived promptly Job done!... ...David Fowler
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Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory. ... ...Peter Mundy
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Excellent and fast service as always. Thanks.... ...GaryJones
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Excellent service, went above and beyond the call of duty. Very happy and will definitely use again!... ...Alex Huett - TGS Total Groundwork Solutions
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Item arrived prompty: I was informed of my delivery two days in advance and even had a phone call when the driver arrived- great customer service.... ...Dharmesh Bhatt
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more reviews... |
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