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Excellent service. Good communications, good price and delivered inside 24 hours. Cant be better than that! Thank you....
...John P. Scrivens
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There was a minor hiccup with this order, but that only highlighted the superb service that My Tub gives when all is not well. Full Marks to them!!! PS - All went well in the end....
...Alexander George Todd
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Excellent prompt service...
...Ian Main
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Good customer service. Good communication, would definitely use again. Thanks...
...Angela Brehaut
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Initial queries answered promptly. Order received next day. Thank you....
...John Hoppitt
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goods received on time. Very pleased with service...
...A C FOSTER BUILDING SERVICES
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Service was good and I would use you again. You tried to deliver the same item twice, which is clearly better than not delivering at all!
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...Dr D R Lachno
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Very prompt service excellent communications, very pleased....
...Robin Jukes-Hughes - Mr
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A difficult to source part was supplied, albeit with some delay, and regular updates kept me informed of progress with factors beyond their control. Excellent service when other merchants declined to help. Thank you....
...Roger Elliot - Dunsop Farm
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