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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Product was exactly as described and dispatched speedily. Thanks...
...Margaret McGlashan
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Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost.....
...Hugh Kelly
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excellent service...
...mr j reed homerton hospital
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Purchased some really good Radiators. Could not fault anything with the transaction, from sale to delivery.
5*
Keith...
...Keith Hughes
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hi my bath arrived on the 25 as emailed very pleased thank you your service was very good ...
...mr t j weeks
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Good reliable service and products would recommend....
...lesley
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Everything arrived as promised....
...Terry Kent
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Got the right product in reasonable time at a good price - Thanks,...
...Mr David Beattie
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Good products and prices with very polite and helpful staff.
Thanks,
George Simpson...
...George W Simpson
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