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products as expected
first class service...
...ksk plg
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Great service. You did everything promised and the cylinders arrived in good condition and well protected. Thank you. Of course if I have and problems when installing them I will get in touch....
...John Avery
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Product item we were looking for at a price 2nd to non found else where, updates and service both great....
...Carillion LGS Dave Evans
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Good prompt service. ...
...Simon Caulfield - LC Signs
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Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails....
...Peter Hull
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Good service, some glitches on the web site – account not behaving properly – but a very welcome quick response to sort things out.
Overall, positive and friendly....
...Paul Beardmore
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Good service for a difficult to source component. Email saying it was delayed arrived after it was delivered but not complaining! ...
...Paul Tilson
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Brilliant Service. Steve was really helpful. Part arrived quickly. Highly recommend My Tub....
...Karen Jacks
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Excellent service delivered promptly - thank you...
...States of Jersey Prison Service
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