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Thank you for my order which arrived safely by courier the other day. Great customer service. Most grateful for your assistance...
...Nigel J Masters
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Efficient and friendly service from the customer services team. Made a hard job very easy as my toilet seat was not standard size.
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...Kath Hall
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Order received as promised, everything in order and in perfect condition. Price very competitive, would not hesitate to use your service again or recommend to others. Thank you.
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...Heather Gardham
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An excellent company to deal with, helpful and very prompt to respond to any query
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...Mr John Shorter
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Most impressed with your customer service. I was immediately informed of the anticipated delivery date and regularly updated. Item arrived safely on the expected day. Many thanks - I only wish other companies were as good...
...Brian Farrell
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Very good and prompt, using special delivery....
...Robert Millington
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Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required....
...Fiona Laing
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Absolutely great service. There was a problem with a delayed delivery date on my order and mytub pulled out all the stops to re-arrange order. Really great that you can chat to them directly - and within 3 rings.
Many, many thanks for saving my building project.....
...Dafydd Huw Lewis Winfield
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Cant fault the prices or the customer service. Kept informed of my order progress the whole time. Very helpful also when I had to return some goods. 1010....
...Andrew Williams
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