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Excellent service as always. Even when things are not straightforward communication was good and the the system worked very well. Well done MyTub!... ...Robert McNamara
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I could not get the exact part from the Manufacturer anymore, My Tub found it and at a reasonable price. ... ...David Williams
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Tremendous product and great service.... ...Sean Ramsden
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Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill... ...Gillian Reeves - Ms
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Great service, communication was superb from Ordering to Delivery. ... ...Anna Morge
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Excellent service, Ease of ordering, Replying back to my email within 6 hrs, Delivery of part at my address within 24 hrs. It was all EXCELLENT EXCELLENT
EXCELLENT Thank you so much.... ...Mr D Maycock
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Good service, fast response to questions and efficient delivery. Thanks.... ...Stuart Mackrell
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig... ....
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Parts arrived in perfect order, exactly as requested, Good Job
Cheers... ...Howard Williams
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Good service. Provided an accurate lead time. Regular updates on shipment which shipped as per quoted lead time. Item exactly what I needed. Thank you & merry Christmas 🎄 ... ...Susan Cox
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more reviews... |
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