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Goods arrived safely 1 day earlier than originally advised.
Thank you
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...robert williamson
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I was very pleased with the service I received from My Tub both on the phone and the quick delivery....
...michael dennis
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Excellent service, kept me regularly informed of order status & order delivered on stated day
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...karen brogan
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thanks for the easy transaction, pans fine...
...Jeff Axford
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Effortless ordering and delivery arrived before date promised - cant really ask for more....
...David Carter
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
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...Barry Perrott
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Excellent service. Helpful staff. Prompt despatch. Fragile item well packed and arrived undamaged. Many thanks....
...Henry Duncan
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Excellent service from Christine, shame the delivery company did not care as well....
...Clive Townley
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Brilliant service. Excellent comms. I would most certainly use you again. ...
...Dai Llewellyn
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