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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Competitive price and very prompt delivery.
Very pleased with the whole deal...
...Roy Broomfield
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Seems to be working and good quality. Friendly delivery. Have had no problems with ordering with you, thanks....
...Nannette Innocenti
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Excellent Service. Thank you...
...Kevin Lester
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Needed two deliveries to complete the order, but other than that this was a good service. ...
...Martin Smith
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Thank you for delivering my order which arrived in excellent condition and on time according to your third forecast of ETA. Taped to the container was a mystery item - a small roll of electrical insulating tape. As I'm often running out, that was very useful....
...Richard Hopper
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Very efficient service...
...Barry Hills
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Excellent service fast delivery and sorted my problem Out very quickly and dispatched again ...
...Richard Pape
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Perfect fast delivery good communication
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...Michael Wheeler
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very good service. very expensive delivery....
...Stuart morton
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more reviews... |
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