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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time....
...Raymond TOPIN
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Very helpful and accomodating, but a little difficult to contact directly via email, except through the notes page. Altogether a very positive experience however....
...Judith Whitham
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Thank you for the very good service of keeping me Informed of delivery date. Easy to place the order. Every thing all OK. ...
...Roy Nichols
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Very prompt service - delivered when expected and all in tact!
Many thanks and much appreciated....
...Chris Eversfield
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Hi Christine and jeanette thank you for your speedy attention and resolution to this matter. excellent service
Thank you very much ...
...Alex Morton
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Great Service, although units took longer than expected to arrive...
...Mr Brian Mason
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Hi
Products very good.
Website great
Service was very slow on this occasion ---you said you had problems
getting the parts...
...Kevin Enfield
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Thanks very much for the prompt delivery of our order - and the emails keeping us informed of its progress....
...Ken Young
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Unbeatable service A...
...Neal Hughes
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All went like clockwork, the product was exactly what I ordered and the communication throughout the order process was excellent. Very efficient and would certainly recommend....
...Bob Annable
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more reviews... |
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