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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
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...langley grammar school
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Great item & fast delivery. Shame about pricing it a penny under the free delivery target!...
...Michael Healy
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Excellent service, speedy delivery very pleased with the product....
...Mavis Wood
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Ordered on 3rd February but not delivered until 17th - 14 days later....
...John KentonPage
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Thank you very much. Outstanding customer service and communication....
...Angelique Jill Faure
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...
...Frank Conway
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Received the Item I ordered on time.
Really happy with the service provided.
And specially the really good communication with the customer service...
...Byrdan Ltd Ta Mc Donalds Restaurant
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good service...
...Julie Meares
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Great service. Items delivered on time and in good order....
...ARNOLD MABBETT
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Excellent customer service
Quality item
Quick delivery...
...Scott Hughes
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more reviews... |
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