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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Thank you, for your super fast and great service. ...
...Inayat Khan
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Out of stock on one item but called to keep me updated about the delay...
...Alan Stenhouse
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Very prompt service. The only thing there was not an invoice in the box....
...Elizabeth Logan
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Excellent Service, all received, and very happy....
...Alan Bull
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Excellent communication, part fitted shower now up and running.
Cheers...
...Dennis McEvoy
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The online system was easy to use and the order came within 2 days - great service 😁...
...J M Whittam
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Very satisfied with the service I received thanks again. A wright...
...Anthony Wright
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Arrived as ordered very satisfied,also good customer helpline,happy to recommend. ...
...john evanson
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Your website is very clear, easy to use and quick! I have saved it as a favourite for future reference....
...Bob Delaney
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