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Excellent timely service... ...PAUL
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Quality service, there was a delay on the delivery of one item but was kept fully informed of developments. Nice to deal with an organisation where the people are knowledgable, helpful and appreciate the customer. Top marks. I have already recommended you to a number of friends. ... ...David Carstairs
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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Thank you for your help. I will be recommending you to my friends, family and colleagues.
Regards
... ...ROB Whitehouse
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Goods have arrived and were in good condition.Communication regarding order status was excellent. First class service. Thankyou very much.... ...Richard Potts
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It's a good no-nonsense steel bath - we have two of them now. Your service was excellent and the delivery man very helpful - he even gave me time to check the bath for damage before he left. Thanks.... ...Rob Ellis
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Great service - delivered as promised... ...Anthony Hogg
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Thank you for excellent service.
Ive received shipment in time
the only big MINUS was the excessive shipment costs for an EU-customer, which trippled the product price.
Best regards GB
... ...Band Gernot
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wonderful service in all respects. Would definately use again and also recommend.... ...Anastasia Aylward
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Very efficient service with prompt delivery.... ...R Bramley
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more reviews... |
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