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When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center....
...Anthony Smith
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excellent service thank you...
...Karine Cheong LY
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Good service. Delved on due date...
...mark cheek - CML Microcircuits UKLtd
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First time using this company and found service excellent.I was kept informed of expected delivery and arrived exactly when advised....
...Elaine Robinson
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Received my order very quickly. Was kept well informed of the process... Very satisfied with service....
...C Clark
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Thank you very much for your excelent customer sevice we were kept upto date from the time we ordered our boiler to the day it was delivered.
J cornwell...
...OC
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Friendly and professional company, there was a hiccup in the delivery but upon finding out, they went out of their way to rectify the situation to everyones satisfaction. Would recommend and use this company again ...
...Leeva Plumbing
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Item has been delivered and there is a remote possibility of a repeated order. Can you work out faster if i place order...
...Orbit Equipment Trading Establishment
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No problems. Good service...
...Denis J A Mac Daid
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
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...Dr Michael Devine
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