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Hi
Received ok unfortunately wife didnt notice the broken seal on box. All seem to be in there apart from instruction and template to hang cistern but managed to get this online. Maybe could of had extra outer packaging.
In all far better service than last place I tried to get cistern that only took 5 weeks not to get it and another 2 weeks to get refund!!
Good that you can check stocks and estimate delivery!
Andy Moss... ...andy moss
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Out of stock on one item but called to keep me updated about the delay... ...Alan Stenhouse
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Goods arrived quickly, in good condition! Communication updating order process very good! First class service, Thankyou!... ...Brian Radbone
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The service and communication was excellent and your web site was easy to use. Many thanks.... ...Nick Gibson
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
... ...John Cooper
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More than happy with the service provided & appreciated the updated e-mails advising the status of my delivery.... ...Colin Peacock
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Very quick and efficient delivery.... ...Lesley Clarke
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Excellent service and communications... ...John Paterson
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Top class delivery even with a mix up of Postcodes on my behalf.
Thanks for the prompt delivery... ...Kenneth Roulstone
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Good service. Appreciated calls from delivery driver... ...Barry
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more reviews... |
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