Our terms and conditions comply with UK legislation and are designed to ensure that our customers can shop easily and with confidence with MyTub Ltd

These terms and conditions apply to all web site sales, telephone sales and written sales.

Delivery

Our deliveries are via our supply distribution who deliver Mondays to Fridays (excluding public holidays) between the hours of 8-30am and 5-30pm. Saturday and Sunday deliveries would need to be arranged and would incur a charge.

Pricing

All prices are in pounds sterling and exclude VAT where applicable. Any exceptions will be clearly marked on the website where relevant. Prices may be subject to change without notice. In the event of pricing mistakes you will be notified prior to your order being processed.

Foreign Customers

Whilst this website is designed with UK customers in mind, we welcome enquiries from customers in other countries. Prices exclude UK Sales Tax (VAT), currently at 17.50%, which may not be payable by foreign customers; however, additional delivery charges will usually apply. Please telephone and we will do our best to assist.

Payment

You may pay by any major credit card or debit card, bacs transfer, or by cheque. Please do not send money (notes) in the post.

Product Availability

Items shown on this website may not always be in stock. If any of your chosen items is not in stock, you will be advised of our best estimate of availability and delivery date within 2-3 days of you placing your order. Please note that an indication of such dates is an estimate only, may be subject to change without notice, and does not constitute a contractual obligation by MyTub Ltd to supply goods by a certain date. However, if availability is unduly delayed, we will use our best endeavour to keep you informed.

Product Images and descriptions

Please note that the colour of images shown on this website may be affected by the technology used to access it. Whilst we do our best to faithfully reproduce colours, some variation may occur.

Accepting orders and security

When you place an order, either by our website, telephone or in writing, we will treat it as an offer to buy. If we accept your order, we will send you a confirmation e-mail with your order number, at which point we make a legal contract with you. However, we will be entitled to refuse to accept your order if we feel it necessary, in which case we will e-mail you as soon as we can to let you know.

When you receive your e-mail confirmation, you will have an opportunity to check the details and correct any errors.

In deciding whether to accept your order we may use the information you have given to us, or we already hold about you, or which we receive from any enquiry we may make with various agencies, to confirm your identity. This assists us to protect you and us from fraudulent transactions. If we decline your offer on security grounds we may contact you to seek an alternative payment method.

Legal

Sales on this web site are governed by English law and you agree to submit any dispute to the non-exclusive jurisdiction of the English courts. All orders are subject to these terms and conditions and no amendments will be accepted by us. These terms and conditions do not affect your legal rights.

These terms and conditions only cover the MyTub Ltd web site. Any other web sites to which you link from this site may be governed by their own terms and conditions. We accept no responsibility or liability for the content of web sites which are not under our control.

We are required by law to tell you that sales can be concluded in English only and that we do not file copies of customer contracts.

We do not guarantee that this web site will be compatible with all customers' computers.

Site errors:

E and OE excluded.