service and delivery were impeccable.definitely use them again 1010

The service is slow! When I order something on the internet postage is normaly under 3 days, but your orders take at least 2 weeks.


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Dear Mr Leeming

Regrettably the items you ordered where not stocked and there seems to have been a delay from the manufacture to us.

Sorry for any inconvenience

Regards
MyTub

received in good order and on time

Excellent service and communication regarding order.Prices better than any other quoted

All Good!!! Many Thanks, Michele

Brilliant response

got the parts picked up thanks for your prompt service

Excellent service, part received within 2 days. Many thanks

there could be better pictures and perhaps a link to accsesories and fittings for the item

Prompt delivery, kept informed of progress, fair price. Thank you.

Exellent service, kept me informed of the transaction from start to finish.
Many Thanks,

Simon.

Thank you for my order which was recently delivered, Ive found the service from your company very good in all respects and would definitely use you again and also recommend you to others.

GOODS HAVE BEEN RECEIVED THANKS

Item arrived quickly and works
many thanks

We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles

The only words I can say are that I got a perfect service, magnificent service and 6* yes, its six star support! Amazing service!

Excellent service and surprised with a prompt deliver. Very happy from a first time buyer.

Although delivery took over a month, this was a part for a piece of equipment nearly 20 years old and myTub were one of the few places I found who could supply it, we were kept updated on the delivery schedule and your staff were very helpful when I chased the order. I would use myTub again.

A timely and eficient srvice - thank you

Very competitive price. Excellent e-mail communications. Delivered as promised. Recommended.

Thank you for the immediate response. Goods received as expected.

My order was delivered quickly and early on the day that was given to me. I had to order an extra item, and this was handled very politely by the staff over the phone. I would recomend Mytub to my friends.

Very pleased with the price. It was delivered on time.

Hi everyone at My tub my congratulations to you all your service was easy and efficient, the regular feedback which led up to the delivery made the experiance excellent. And I will certainly use you again.

Thankyou
Roger.

good prompt service at a competetive price.

My order was placed at noon Thursday and delivered noon Friday.That is what I call excellent service.Would use this site again.

Thankyou

Keith Barrow

exellent service fantastic value needed bath panel and was cheapest around delivered on time , recommend mytub to all *****5 star service*****

We had excellent service from My Tub. From placing the order to the delivery of the bidet everything went as planned.

I only wish other companies we have ordered from recently could have been as efficient. We are very impressed with the company and would recommend you most highly to all our friends.

Regards. Jennifer Lowe

I had to chase up my delivery but the service I received after contacting MyTub was fine. Goods then were received within 3 days. Would I use this company again Yes

Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home on day of delivery.

Very efficient service. Order delivered within three days and on the day promised.

Very pleased with the service provided. Thanks

Great product, great communications, fast delivery, many thanks!

hi my bath arrived on the 25 as emailed very pleased thank you your service was very good

I have found your service especially that of your technical department, helpful, knowledgeble and where you did not know the answers you went out of your way to find them - Thank you.

I have also found your delivery service and customer care very professional.

Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product.

Delivered promptly and at a very competitive price

Contacted MyTub after previous fruitless web search for this particular control knob item. Excellent customerservice, email notification trail and on-time delivery. Would definitely use this website for future requirements. Well done and will be recommending to others. BF

Received order as described on date given by a friendly man in a van!

Thank you for your prompt service. Will certainly use you again.

Thank you for keeping in touch throughout the process of ordering this obsolete model, from factory in England, to safe delivery, Wednesday as promised, at warehouse in Paisley. I was very suspicious it would not arrive or their would be vagueness as to the order in the warehouse, which would have meant an irate husband, who had made a 25 minute boat journey and motorway drive, calling me to "deal with it". That scenario did not happen and the young gentleman at the warehouse carried the heavy basin to the car boot without being asked. Thank you for your calls on the morning as promised, your frequent e-mails, and your courtesy . Well done team Mytub, and all you kind young people, your Mums should be proud of you. Regards Patricia Girard

I was easly able to find my products and place the order. I was then informed on which day to expect my order and it arrived in good condition. My overall experience was good.

Thanks You

Very pleased with the service, price and quick delivery.

Quick, polite, informed and good value. Thanks very much for the service, Ill be using you again, though I hope I dont have to break the downstairs loo again to do so...

Part sourced and delivered as promised on due date, thanks

Ive placed two orders with my tub now. On both occasions my tub delivered exactly what was ordered, for one of the best or the best prices available, and to the delivery date. They also seemed to take onboard instructions such as "please dont deliver during school run times".

Dont really know what more you could ask.

Most competitive price. Delivery to Northern Ireland for a reasonable surcharge and in a very timely fashion. Straightforward email to modify delivery instructions. Can not fault.

Very good service goods arrived earlier than expected.
I would suggest that if you can get the goods out as quickly as you did you should advise the customer of this.
i expected the delivery in 45 days and received it next day there are a number of instances where given a 4 day delivery i would have looked elsewhere

Fantastic service! I needed a part for a boiler and the website search allowed me to find it very quickly - it seemed quite rare on other sites. Not only that but the price was excellent and free delivery included! I tried to phone the order in but was told the site was down but to email for a delivery estimate and then order online. I noted the urgency since it was January and that I have a young family. The part arrived within 24 hours and the boiler was fired up and working properly within 25!
Great service and would not hesitate to use again
Phil Harris

Good service. Completely satisfied.