Thanks for that - excellent service from your lot - Ill be back !

Excellent service. I ordered a couple of toilet seats with lids(TIG1461WH) that were shown on your site as no longer available, however as I was still able to go into the site and place the order I hoped/assumed that the no longer avialable notation was incorrect. I had barely placed the order and received an automated email from you before one of your sales representatives, Laurie, was on the phone explaining the error of my ways and checking stock availablity on two alternatives and which he confirmed you had in stock and that he would subsequently arrange to be dispatched. Very impressive.

My toilet seat arrived this morning having only ordered it yesterday. It is already in situ which is a relief with guests staying this weekend. A superb service. Many thanks. We will certainly recommend you to friends.

Perfect fast delivery good communication

Brilliant service!!! Ordered part on Monday, delivered on Tuesday.

delivery exactly as predicted , well done

I would highly recommend buying from this site. I bought a spare oven part and it arrived in 2 days with all fittings, instructions and metal bars already glued on. Great service and would definately use again

Hi

I have just used your site to order a spare part and thought you might like
to know that your site is the best one I have been on for ages in terms of
clarity, ease of use and information. Can't fault it.

Kind regards

Thank you very much, your order came today, excellent service. I am very impressed with your helpful and prompt service. You have dug me out of a hole of my own making.

A very helpful, professional service. I would like to thank the gentleman who helped me with placing my order. We are waiting for the delivery now and are confident that all will be well.

Gill Valentine

Little Oaks Residential Care Home.

Essex

Hi

Impressed by price and speed of processing order.

An image would have been useful as even though I got the product no from another web site with image am not 100% certain that this is the correct item due to the difference in prices.

Fingers crossed & thanks.

Julie

Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,

Hi, Many thanks for the fire. I would like to say that I have found your company very efficient and you have provided a top class service and I am very happy with the product too.
Thanks again.

The young lady who helped me , Jeanette , displayed customer care and a willingness to assist so rarely seen these days. She has a pleasant attitude and nothing seemed too much trouble. Thank you !

Sir/Madam,

I run a relatively small maintenance company where cost/profit ratio is king. I am also new to "my Tub." I placed my first order, today, over the internet, a lady called me back to ensure I was receiving best value for money for my requirements.

The lady suggested a change which I was very happy with, which means as a result I felt extremely valued and not just a number.

Now I will go to you guys first without question.

Thank my congratulations on running a very impressive company

Equipment exactly as I needed. Did the job in five minutes. Cheaper than elsewhere. Pick-up was great, service friendly and precise. Would use again!

I FOUND THE SITE VERY EASY TO USE AND THE SERVICE 1ST CLASS. ONLY THING I WOULD HAVE LIKED WOULD BE PICTURES OF ITEMS AND FITTINGS, APART FROM THAT NO FURTHER ACTION NEEDED.

Fantasic company. Really helpful by phone and email. Order dispatched within 2 days as promised. A pleasure to deal with which is so rare these days. Would recommend.

Impressive communication and excellent rapid service.

Would have liked to easily obtain images for a number of items especially baths. Difficult to select without images and more detailed specifications in some sections.

Sorry about the misunderstanding over the order which you quickly rectified.

Thank you for a friendly and efficient service.