Thanks to you all. Fantastic service !

My cabinet arrived exactly as stated but had an obvius manufacturing fault. You went out of your way to resolve the problem and kept me updated with progress.

Everything was done so as not to inconvenience me.

I really don't see how you could improve on your Customer Service.

It's been a pleasure doing business with you.

I shall definitely be back.

I would like to take this opportunity to thank you and your company for the speedy and efficient way you have dealt with my query.

Excellent service!!

Thankls so much for all the excellent service

Hi Jeannette,

Fantastic, express service, I will await the delivery as detailed.

Thank you

I was very pleased how Jeanette made the extra effort to source and supply the non-concussive valve sepeartely from the drinking fountain basin, and was very prompt and efficient.
Thank you.

A further 8 arrived today, so we have received order in full now thank you very much for excellent service - a pleasure doing business with you.

sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.

Parts arrived this morning. Thank you for the excellent service

Hi Jeannette,

Thanks very much. I wish all companies would offer the same service as you do.

I will order the item tomorrow.

Regards

Pleased to receive the Wavin Actuator. The heating was installed about 2.5 years ago, and we have lived here 6 months. It had never worked properly due to being installed wrongly. It is now OK. Wavin sent me a circuit diagram, so I could diagnose the fault.

Thank you for your help.

Easy to use website, speedy transaction, swift replies

dear team my order arrived locally and I collected it. oven door glass and handle.this is probably the best customer service I have ever received from a company - thanks !!!!!! you are brilliant

Thank you for your help and prompt service.

Tanks for your help. I have been trying to track down the correct part for some time.

Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks.

Hello,

The damaged item was picked up by DHL 4 March.

Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part.

Very many thanks to Jeanette in Sales for all the extra trouble she went to checking product suitability for me. Excellent customer service, much appreciated.

Hi there

Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)

Carri
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Hello

Thanks for that Carrianne, we have edited the site for the two products.

Regards

Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.

I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!

Cheers

Hi Christine/Jeannette,
Just a short note to thank you very much for the excellent communications over this matter. It demonstrated exemplary service and I hope to use the company again soon.

Best Regards
David

Outstanding service. Really needed the part for the following day and you guys were able to deliver! Excellent customer service from Sophie - checked to make sure the item was on the way and even called to see if i got it! Will recomend my tub and continue to use it too!