Found ordering easy, the delivery was as set out on the respective mail so all in all a good service ...Keith Lipscombe
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Excellent service delivered on time, would order again with them. ...jon pullen - J R Pullen
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I received my order, yesterday lunch time at around 12pm. I must say that I feel a little let down as I placed my order on the 281112 and didnt hear back from you until the 141212 to say that the complete order was not in stock and would not be until January. I asked you to go ahead with the order as you had already taken the money from my account. I then had an email on the 171212 saying that the order will be in by the 070113 only to be told again that the order wouldnt be in until the 210113. I understand that this is not your fault but i would have preferred it if you could have let me know a couple of days after I placed my order that the order was not in stock as my customer was left without a shower for nearly two months. ...Peter Downey
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thank you very much for the very good service i recieved, my order came on exact date i was advised and in perfect condition. thank you again ...Glenda Garcia
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Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou ...Paul Sercombe
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Thank you for keeping me updated on the problems with delivery time for this item. Excellent service.
...David Clark
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EXCELLENT ITEM AND FIRST CLASS SERVICE THANK YOU ,A ...EDWIN ELLIOTT
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good communications, very helpfull
would use again.
...duncan black
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Super ! Very pleased. From order to delivery !!! ...Claes Domeij
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