Good service,would be happy to purchase from My Tub again ...J.D.Gillam
|
I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
|
Collected last item today. Very helpful in enabling early collection of sink before last weekend. ...Colin McGilp
|
In spite of your advice that this delivery required a signature and in spite of my
presence in the house all day on Jan 16th the goods were not delivered.
On the morning of Jan 17th a neighbour brought the thermostats which had been left in their porch in full view and without your delivery man even ringing the doorbell.
We have the items but I do not consider this to have been very good service. ...Mr.I.M.Hutton
|
Everything was very proffessional and as expected. Thanks ...Colin Brocklebank
|
order recieved. good service. ...Alan Ringer - Ernest Doe And Sons Ltd
|
Good selection of products. I just needed a simple replacement toilet pan for one of my buy to let properties. Very competitive pricing and free delivery! Excellent. My order was swiftly confirmed and I received it 3 days later. Will definitely use this company again - really good. ...Mrs J Clydesdale
|
Goods received on the date specified. A competitive price compared with other merchants. Well done. Excellent service. ...David Millichap
|
Brilliant affordable. Easy transaction. Sincere trader good customer focus. However delivery and keeping to AM or PM is left wanting... ...Danny Papandreou
|
Great communication, items well packaged and despatched extremely promptly. Cant fault it. ...kate brown
|