I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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excellent service
...SANGSTER ELECTRICAL
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Very pleased with the product, service and delivery. My order was completed and delivered as stated. Ordering from the web site was easy and when I emailed for further information I received quick and accurate reply. ...Sheila Carss
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Yes, Order received intact, very speedy delivery thank you ...Southcoast Plumbing Supplies Ltd
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time. ...Mr Christopher R Henry
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Processing of order very good , however still awaiting goods ...Alun bassett Jones
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Goods arrived promptly well packaged and as ordered - thank you ...Philip Skelton
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Excellent prompt service & delivery of my shower rail kit ...Inhabit Property limited
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Super delivery for an excellent product at a most competative price.
Many thanks JBC ...Jack Cohen
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Excellent service, kept updated with regular emails. Product as described & well packaged to avoid damage. ...Rachel Littlejohn
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