Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Good communication and service, product arrived when it was supposed to and in good order. Would buy from them again no bother. ...Stephen Hayward
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Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part. ...Trevor Charles
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Good price and easy to deal with MyTub, but surprisingly long delivery time. ...Christopher Parnell
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Efficiency and reliability! ...Marini Maurizio
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Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period ...barry ferguson
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Very happy with the product and delivery thankyou ...Linda Black
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Very good service thank you ...NIKOLAOS FOUDOULAKIS
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Excellent value - no hassle ordering. ...M R Rutter
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Great service, competitive pricing. Would definitely recommend MyTub to others. ...Sarah Johnson
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