Order arrived on the day stated. Good service. ...Andrew Smith
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after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub ...dennis curley
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Had what I needed and delivered in quick time! ...Michael Inglis
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Great service. Christine is to be commended on good communication and followup to ensure I wasnt charged extra for these items. Well done! ...Paul Kohn
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The best service anyone could ever expect. Thank you very much for all the help.
Will certainly buy from you again.
John Paterson. ...John A Paterson
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Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel. ...Beth Alcorn
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Delivery was on the day stated and from ordering to delivery was only a few days . Excellent service ...Barry Jury
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MyTub customer service was excellent. Kept informed very regularly of status of my order and it was delivered when they stated. Would definitely recommend. ...Jack Ribbons
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The K1 Radiator panels arrived as per your advice. They fit OK and are exactly as described, being good value for money. The only criticism I have is that the packaging was dreadful. The corrugated cardboard they were packed in was completely missing at one end exposing the panels to possible scratching and damage. I pointed this out to your delivery man but he didnt seem too concerned. Luckily, on this occasion, the ends of the panels were not damaged, but it could happen next time. ...John A Downing
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I thought the service was very good all round and wouldnt expect anything would better it
Thanks Rob ...Robert Davis
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