The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future ...david shepherd
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Took forever to arrive but excellent communication regarding timing etc throughout. Driver called on day of delivery to advise how long he would be. Product in perfect condition and fits as expected. We would definitely use the service again. ...Karen Moizer
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Order successfuly and helpfully delivered.
Order apparently complete but not yet installed.
The whole process so far efficient and very satisfactory.
Thank you. ...M Purdy
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item arrived,when unpacked found minor defects ,still waiting for replacement.
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Hello
Sorry for any inconvenience, a replacement should be with you Monday morning.
Regards
MyTub
...Neil Watling
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Very helpful staff. order processing was excellent and the items delivered exactly on schedule. very many thanks
...roger appleton
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The brushes arrived next morning. Exceptionally quick service. Well done. ...G A SMITH
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i dont have a problem with my tub service is excellent and the minor problem I did have not of my tubs making but that of the delivery company was put to rights by my tub thank you very much. ...David Paterson
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Thank you for your prompt service. Will certainly use you again. ...Les Whitewood
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Amazing prompt delivery, fantastic after sales after problem with wrong item delivered refunded within 24 hrs. Cant praise you any better
Thank you ...Peter Scott
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excellent service ...Stephen Crossley
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