Hi,
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me ...Martin Frain
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Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory. ...Peter Mundy
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The purchase process was easy and delivery was quick so I would definitely order from my MyTub again.
The product I ordered is a Dudley Tri Shell cistern. The cistern itself is good and strong so perfect for the install I had in mind.
A couple of issues I have found with the product. The Dudley flush valve sits nicely in the middle of the cistern. The inlet valve and ball cock arm foul on the side of the flush valve as the inlet position on the cistern is more central and the ball cock arm is straight. It should be cranked a little to avoid this problem. I have managed to get it to work although the ballcock arm remains in contact with the side of the flush valve body during flushing and filling so not perfect by any means.
For the flush valve outlet - the main threaded fastener ...Nicholas Whittle - Silver Sands Holiday Park
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Excellent service. the part arrived exactly when you said it would! ...Roger Francis
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You had the exact part for an old model fire which was great, and from order to delivery was only a few days. Again, well done. The only thing that I struggled with, was the option of collecting from an outlet, of which I think were 755 places. I couldnt find the locations anywhere. Perhaps for trade only All in all great service and would use you again ...John Greig
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Order took longer than I would have liked, but kept informed by customer services. Would use again as keenly priced ...MARTIN SEYMOUR
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Fantastic and delivered promptly ...Georgina Pearce
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Very impressed with serice. ...Susan Collins
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Kept informed of when deliveries would take place and of any delays. Very good service and would use again. ...Maureen Rooney
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Excellent service as usual - order delivered promptly, on specified date and by very helpful driver. ...Ms S E Ellis
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