Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Thank you kindly for your service. Although the items took a lot longer to arrive than expected, the service updates from Christine were excellent. I will recommend you to other businesses. Christine was very helpful and courteous on the telephone and I appreciate the service from her. Thank you ...M.Kinnear - A.Kinnear
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We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute. ...MARK GILBERT
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Fast, efficient and good advice regarding obsolete equipment. Well done Mytub! ...Stewart - Stewart
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Impressive communication and excellent rapid service.
Would have liked to easily obtain images for a number of items especially baths. Difficult to select without images and more detailed specifications in some sections. ...Graham Brackpool
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I FOUND THE SITE VERY EASY TO USE AND THE SERVICE 1ST CLASS. ONLY THING I WOULD HAVE LIKED WOULD BE PICTURES OF ITEMS AND FITTINGS, APART FROM THAT NO FURTHER ACTION NEEDED. ...JEAN SUTTON
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Hi,
Good service and delivery: thank you. If I had known you were part of Wolseley I could have put this on my trade account.AF ...Alan Franklin - Banner Property Franklin Ltd
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Dear Sir,
Acknowledge receipt of the shipment with thanks. We are happy with the service and support rendered.
Thanks and regards,
NS ...Tan Nam Seng - NS Tan
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Very slow delivery on urgent parts.
Staff were very quick to reply to emails about our concerns, but it still took a long time to receive the goods which were affecting our process.
...Whitby Seafoods Ltd
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Excellent service and correspondence. Quality products at sensible prices, will definitely use again. Thank you. Tommy ...Victor handley - H
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