Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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Best price for the shower part we needed and it arrived very promptly too - great communication keeping us aware at every stage of what was happening. Now our daughter can have her own shower back so wont need to use our ensuite at 6.00a.m. - many thanks! ...Lynn Hunt
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Most impressed with your customer service. I was immediately informed of the anticipated delivery date and regularly updated. Item arrived safely on the expected day. Many thanks - I only wish other companies were as good ...Brian Farrell
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Good prompt service, very well priced as well cheaper than prices quoted by local suppliers ...Steve Greenland - Seaforth Services Ltd.
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My order was recieved and on the date you sent in an email.
Thank you for your prompt service and the fragile parts were un-damaged.
I will employ your services again should the need arise.
If anyone I know needs parts for gas fires etc I will not hesitate to inform them. ...Christopher Sarjant
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This the best price and delivery cost I could find for the product. The website was easy to use and the communication was excellent. It was delivered really quickly on the day confirmed by email. ...Sandra Martin
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Very prompt service, and correct part received. Many Thanks
...Martin Hutchings
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Absolutely great service. There was a problem with a delayed delivery date on my order and mytub pulled out all the stops to re-arrange order. Really great that you can chat to them directly - and within 3 rings.
Many, many thanks for saving my building project.. ...Dafydd Huw Lewis Winfield
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Excellent service ...Ian Ashford
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Can’t get a much quicker service, many thanks! ...martin thompson
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