I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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Order processed and delivered quickly. Packaging was a little light just a bag but all was ok. ...Claire sutton
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The item arrived next day - great service ...Trevor Owen
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Very prompt delivery and goods at the right price ...John Humphries
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THANK YOU.
I HAVE RECEIVED IN TIME.
IQBAL ASGHAR ...IQBAL ASGHAR
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I found your staff to be friendly, and were extremely helpful, but thought that the P&P was a bit on the expensive side. ...michael shearing
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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Thank you for your prompt service and I was able to keep the appointment booked in with the customer. I was kept informed by your team at every stage of the order. I will use you again.
Kind Regards
Richard ...Arden Gas Services
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Will use again and service was good as well as the communications
thank you very much
HAVE A HAPPY CHRISTMAS
and A GREAT 2012 ...Robert Palmer
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My order was dealt with very professionally and in a timely manner. I was kept fully informed of progress and order status throughout. Would not hesitate in recommending MyTub and would use again ...Simon Shields
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