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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days... ...L Turnbull
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ... ...Miranda Thomas
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It arrived on the day stated, three was in good order, however the fixing clips and seal were not present. Delivery driver was informed as it came from Wolsey parts center, said he would get one sent out but am still waiting for it. Luckily I was able to use the clips of the existing sink. Very poor.... ...Ian Stewart - Stewart Property Services
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Item arrived on time, price was very competitive and the delivery guy rang me which made it really easy to direct him where to leave package. Overall a very good service... ...Dave Westlake
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Good price and service - Many thanks... ...Specsavers Offices
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Excellent customer service all round and prompt delivery!... ...A Gill
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very good service - parcel arrived when promised and it was packaged very well. thanks... ...John Rhodes
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Picked the item up today. Just what I ordered. A fine delivery process.... ...George Fowle
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Everything was great. Thank you. Delivery time could have been a bit quicker. Given the Amazon experience we are used to getting things a bit quicker but it was not an issue.... ...Thomas Walford
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MyTub for fantastic communications, pricing, delivery and total all round service. My No.1 choice!... ...Andy Blachford
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more reviews... |
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