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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Service was impeccable - could not ask for a better service.
The item I wanted was organised when I wanted it and it was available for collection locally saving me any delivery charges.
Your staff took the trouble to find the item and arrange for the collection locally.
Bathroom and kitchen works are complete now but if you sell televisions please let me know!!
Regards...
...peter balls
allenbuild.co.uk
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Very happy with the service over all and incredibly happy with the price. Would use again speedy delivery and great contact....
...Lisa Mitcham
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Excellent service in every respect. would buy from you again....
...Howard Briggs
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Excellent value, super fast delivery. Thanks
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...alison dowd
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The item that i ordered was not in stock but had a telephone conversation and with a person who was very helpful and i managed to sort my order out and rrceived it in good time....
...Gary MODLEY
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Thank you for a fast and reliable service, could not fault them at all .would but from them again.................
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...Charles Smith
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Thank you for the good communication and the fast delivery of my radiators . Was a real pleasure buying from your store and youve become one of my favourites....
...Adrian
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Thanks
Please note only three knobs fitted out of six sent
Any help ...
...George Egesi
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Excellent service. 1st class communication with quick responses. Will definitely recommend this company to people. ...
...Steve Buckley - S Buckley
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more reviews... |
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