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All OK thank you.... ...Philip Gasson
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You have a very good web site that is easy to use. Your customer service is very good. You responded promptly to my query and gave me regular updates re my order. You despatched my order promptly. Thank You... ...Mrs JH Phillips
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Spoke to a very helpful gentleman who researched goods for me and phoned me back with information. A great service, thank you. Looking forward to recieving goods.... ...Jo Ash
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An excellent all round service indeed. I will certainly call here first if I need parts. Great prices and very fast delivery. Thank you
... ...Shaun Carr
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Very happy with the item and customer service was excellent,and a mention about Christine
Who delt with me,she was prompt with replys and patient with my questions that I was asking ,just wish all online companys where as efficient as this on ,will be using again in the future and will recommend to everyone
Thanks again
Darren... ...Darren Murley
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Order received in time given. Good service. Thanks.... ...Allendale Estates
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Excellent service,
Excellent Commumication.
Would consider purchasing again.
Thank you... ...Ivan Humpage
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Excellent service, went above and beyond the call of duty. Very happy and will definitely use again!... ...Alex Huett - TGS Total Groundwork Solutions
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Goods came within a few days. Excellent communication from MyTub about my order. Would use again.... ...Baxi Heating
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.... ...Conor Donnelly
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