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Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we... ...Mr. Anthony Hopkins
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order received at 0815 Friday 220113 thank you ... ...mr peter cappellini
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More than happy with the service provided & appreciated the updated e-mails advising the status of my delivery.... ...Colin Peacock
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Brilliant service...and best of all excellent price!
Would thoroughly recommend!... ...SunniG
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Excellent prompt service, thanks... ...Vincent Elliott
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My order arrived on the day specified, thanks. It would be useful if a text message was sent to indicate likely arrival time, I was just on the way out when the driver arrived, so nearly missed him.... ...Ivor John Lane
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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks.... ...John Plumbly
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Impressive communication and excellent rapid service.
Would have liked to easily obtain images for a number of items especially baths. Difficult to select without images and more detailed specifications in some sections.... ...Graham Brackpool
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Item arrived on time and correct. Very efficient and would use Mytub again.... ...Owen Catchpole
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no issues -... ...KEN ROBERTS - HOYA LENS UK LTD
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more reviews... |
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