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One of the best companies to deal with, lots of information, kept me in touch all the way regarding delivery.... ...Madeline Collin
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou... ...Clarry Marriott
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Dear Sir,
Thank you for the refund.
I will continue to use My Tub.
Kind regards,
R.Bridges... ...Robert Bridges
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Very satisfactory. Will use you again.... ...Grahame Platt
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Your website is very clear, easy to use and quick! I have saved it as a favourite for future reference.... ...Bob Delaney
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Excellent service fast delivery and sorted my problem Out very quickly and dispatched again ... ...Richard Pape
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Excellent service and staff. Kept me informed each step of the way with a made-to-measure order. Answered my queries extremely quickly even before I ordered. Good prices. Will use again. Well done all round!... ...Marilyn Hesslewood
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There was a delay in delivery of our order but we were regularly updated and the new delivery was on time and efficient.... ...Linda Howels
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Thanks for a really efficient and fast service. The young lady with whom I discussed my order was very helpful and obviously had excellent communication skills. Many thanks. Valerie Pardy... ...MRS V A PARDY
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Very quick delivery once notified that the item had been sent. Seals exactly as described, easy to cut to size and fit perfectly. The only drawback was the wait between placing the order and it being despatched.... ...Allan Wragg
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more reviews... |
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