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good service you kept us up to date with our delivery and you staff were very helpful l thanks
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...margaret jones
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Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required....
...Fiona Laing
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Yes thank you I received my order,everything was fine,the only problem was there were no screws sent with the spacer. I have made do with screws I had in the house, just as well I had them. I am sorry this is not the best of feedbacks,but it is the only thing I can add.
Regards,
David Russell.
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Good afternoon,
I have just spoken to the manufacture & they inform me the screws should be in the back of the fire & so are not supplied with the spacer.
Regards
MyTub...
...David M Russell
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Service was great but collection was not made by My Tub resulting in our delivery not being next day but the day after which affected progress on site, main problem it took my call to ascertain that delivery would be delayed, no-one called me ...........
...Andy Earl - Rg Group
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Great service, good communication and the item turn up on time and in good condition ...
...Neil Chambers - Chambers Building
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Very quick delivery.
I like the fact I was able to track the consignment on the courier site....
...chris meiklejohn
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Good prices but chaotic delivery. First one item had to be substituted and then another was out of stock despite being initially in stock.That was out of an order of only 3 items. All took many days.
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...E Chasee
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We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute. ...
...MARK GILBERT
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After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
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...Sandra McCrindle
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Excellent service from Customer Care, if delivery is as good as order placing then this is a First Class Company to deal with !!! ...
...Dennis Underwood
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