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Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped... ...t pm cairns
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Good service. Product seems fine. Website ok,... ...Frances Sharma
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Great service from MyTub again. Order was correct, email updates timely and a fast delivery together with competitive prices all add up to a super service - thanks.
... ...Gary Morris
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Competitive prices, good communication though delivery time was longer than initially expected.... ...europarts eng
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Great service, parts arrived on time and they were correct, thank you.... ...david jude - david jude
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Excellent service. Quite happy with the product. Delivered on the said delivered day without a delay... ...Harsha Jayamanne
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.... ...Raymond TOPIN
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Very good communication and an excellent service. Thanks.... ...Edward Kinsella
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Good price,sevice,delivery and communication.Says it all thanks.... ...W S ROBERTS
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been looking for one of these for a while, great product great price and speedy service. 10 out of 10 and many thganks... ...Paul
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more reviews... |
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