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Part arrived OK, Thanks... ...P Brereton
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Good service and communication... Very helpful.... ...Charles Batt
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I found your staff to be friendly, and were extremely helpful, but thought that the P&P was a bit on the expensive side.... ...michael shearing
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Fast delivery and excellent comunication thankyou.... ...richard johnstone
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Very efficient and great quality of goods. There was such a choice and kept up to date throu out order. Certainly shop again. ... ...vanessa bowman
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Well pleased with order was able to pick up at our local Plumb Center. Fire looks lovely now with the new coals... ...Mrs Norah Powell
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Very disappointed that when I ordered online that was told soon afterwards that my order was about 6 weeks delivery - surely in this day and age of computers that stock levels should relate to whats available off the shelf.
Then had to pay another £60 plus to get same taps from another supplier. :0
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Hello
Unfortunately this is the nature of the UK's plumbing industry, no one UK company stocks everything and also has stock on the shelves at all times. There are minimum orders that manufactures deliver so if you wish to save money you may have to wait a while. As you have discovered in this instance if you need it now you have had to go elsewhere and spend £60 more than MyTub would have charged... ...Chartwood Design Ltd
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I was really concerned when your email gave the delivery date of by 31111. As the part was needed immediately I rang your customer services department on 211011 and this was looked into. I was pleasantly surprised to be told that the part was on its way and would be with methat day which it was. Now fitted and working perfectly. Was pleased with service but would be better if the email gave the correct delivery date to avoid my panic. Thanks. ... ...Mrs Claire Harrison
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Hello Jeannette we have collected the door now and have it home for the workmen coming tommorrow. Two very relieved and happy customers here! I cant thank you enough for the level of service you provided from the moment the order was placed - we put ourselves under a lot of pressure by placing the order so late and in such difficult weather conditions and we count ourselves very fortunate indeed that we had someone like you on the other end dealing with our order. You could teach a lot of big high street businesses a thing or two about customer service and I look forward to placing more business with MyTub in the future. Have a very merry Xmas. John & Gail.
... ...John Bain
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Good service and quick delivery. No problems at all. commendable. ... ...Phillip John Stocking
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more reviews... |
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