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Goods received on time in good condition thanks... ...John Botterill
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Best price on the net for my item with fast, free delivery. Will definitely use again and recommend to others. ... ...ELIZABETH COSTFORD
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I have no complaints at all. I was supplied with a part that was proving difficult too source yet I found it easily here. Would not hesitate to use the site again or reccomend it to others.... ...John
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I am happy to say that the diaphram washers have arrived at last and they are exactly what we ordered at the start. The wrong washers were sent originally and it took ages for the correct ones to be sent despite the inconvenience of not being able to use the cistern for so long. This has been an unfortunate transaction but probably an exceptional one from Mytubs point of view. Good luck for the future. regards. E S SMITH.... ...Ernest Scott Smith
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Great service with regular updates on delivery. No need to chase anyone product arrived as described... ...Christopher Robinson - Evolve Services Group Ltd
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Goods delivered, in good order, on date that had been stated. Excellent customer service and great prices. Highly recommended!... ...Veronica Launn
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.... ...Conor Donnelly
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We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles... ...Martin Gillard Vigo Limited
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I am happy with my purchase.
Good communication by seller including delivery date straight after purchase.
Item delivered as information provided.
Nothing to fault
Many thanks... ...Radoslaw Gugnowski - RMG CONSTRUCTION LIMITED
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It would have been nice to have been told the item was not in stock at the time of ordering.After a couple of conversations about the item I assumed it was in stock and would be posted .
Still pleased with My Tub and will order again in future.... ...K.Last Plumbing
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