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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... ...Robin
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Very good service my items were delivered early in the morning. Thank you. I would recommend you for for a great service.... ...ta Moira Tonna Designs
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Box was delivered on specified date. Box was damaged but contents seem fine. Good service, thank you... ...Christine Redshaw
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Excellent customer service all round and prompt delivery!... ...A Gill
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This was an absolutely fantastic company to deal with,customer service was fantastic as was ease of communication, will definitely shop again!!! ... ...Sheen
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Excellent service,
Excellent Commumication.
Would consider purchasing again.
Thank you... ...Ivan Humpage
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The goods were received on the day they were expected and all in good order. I searched, but this was the best price I could find on the net. I would recommend based on this purchase.... ...MARK ROBSON
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Good price, efficient communications and quick delivery. Thanks!... ...Russ Pickard
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Hello Jeannette we have collected the door now and have it home for the workmen coming tommorrow. Two very relieved and happy customers here! I cant thank you enough for the level of service you provided from the moment the order was placed - we put ourselves under a lot of pressure by placing the order so late and in such difficult weather conditions and we count ourselves very fortunate indeed that we had someone like you on the other end dealing with our order. You could teach a lot of big high street businesses a thing or two about customer service and I look forward to placing more business with MyTub in the future. Have a very merry Xmas. John & Gail.
... ...John Bain
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Many thanks for efficient service... ...Mrs P Stewart
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more reviews... |
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