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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
... ...Stuart Malone
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Order arrived very quickly once I had managed to place order. Found website very annoying to use for a first order and nearly gave up.
Cannot see why a single order for a small item cannot be ordered over the phone with a credit or debit card especially using something like PayPal.... ...John Wakefield
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Your service is excellent. I have not yet had the heat pole installed, but it looks good.... ...John Hey
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Quick efficient service and great, friendly communications, well done!... ...Adam Peters
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Excellent service, you were able to supply quickly, brand new, an obsolete boiler part, not available from the manufacturer anymore, which I had thought was going to be unobtainable. Your website made it very easy to find what I needed. Thank you... ...Giles Procter
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Apart from a misunderstanding regarding delivery dates, which may have been my fault, your communication was friendly and informative, which we appreciate. We did enquire whether there was a more efficient way of you sending a very small product to us in the post so my only suggestion would be a more economic postage price in addition to your standard. Thanks and regards. ... ...Amanda Barry
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Great service from start to finish. A1... ...Brendan Queenan - QOD Construction Limited
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Excellent service and communication. Product as described and arrived swiftly. 5 * service would throughly recommend!... ...Tracey Eve
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Excellent customer service... ...samantha hastings
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Very happy - great price - goods arrived on promised day, exactly as described and well packaged. Would definitely recommend to others... ...Andrew Uttley
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more reviews... |
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