|Thanks for the service. Everything turned up really quick and there werent any problems, a pleasure to do business with. Thanks for your help.
|Many thanks for sorting out the problem of delivery.
|JUST TO SAY THANK YOU FOR YOUR EXCELLENT SERVICE, COMMUNICATION, & SPEEDY DELIVERY. A PLEASURE TO DEAL WITH. ***HIGHLY RECOMMENDED***
|I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.
|Why wasnt it packaged in a box It could have got damaged in transit.
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This is how the goods come to us from the manufactures. As we do not use couriers services the goods are delivered with great care and no need to be packed up to withstand getting kicked around a depot.
|item was damaged so had to order a new part.
|I was looking for a specific item. I had a useful email exchange to ensure that the appropriate item was found. It has since been shipped and received. I was kept abreast of each stage of the process.
Great service !
|good value for money service
|Very good value and prompt delivery - thank you
|Many thanks for efficient service
...Mrs P Stewart