|Easy to use website.
Order recieved on advised timescale.
Very good service.
|Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it.
|Very quick delivery and well packaged. Thank you
|Excellent service. Item arrived on day requested and early in the day so didnt require hours of waiting and a wasted day.
Would definitely use again.
|Fantasic company. Really helpful by phone and email. Order dispatched within 2 days as promised. A pleasure to deal with which is so rare these days. Would recommend.
|V pleased with service received. Will use again.
...Thomas Plastering and General Builders
|The DELABIE Shower head holder in chrome metal dia. 25&32mm is now fitted and provides a robust and stylish answer for replacement shower head holders. The original abs plastic equipment failed, the replacement abs plastic failed this one now seems to be the business.
Order responses, information and prompt delivery are all well provided by MyTub. Good experience all round.
|I was easly able to find my products and place the order. I was then informed on which day to expect my order and it arrived in good condition. My overall experience was good.
|Very happy with the item and customer service was excellent,and a mention about Christine
Who delt with me,she was prompt with replys and patient with my questions that I was asking ,just wish all online companys where as efficient as this on ,will be using again in the future and will recommend to everyone
|Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.