|All was fine - bit of a nuisance having to go and pick it up from Bristol Parts but very luckily they were not too far from me - and anyway I can understand and approve of the reasoning behind it.
...Peter Woods London Limited
|Handled by order very well, even though had to sourced elsewhere
|good service-products as expected-good website
|I received my order, yesterday lunch time at around 12pm. I must say that I feel a little let down as I placed my order on the 281112 and didnt hear back from you until the 141212 to say that the complete order was not in stock and would not be until January. I asked you to go ahead with the order as you had already taken the money from my account. I then had an email on the 171212 saying that the order will be in by the 070113 only to be told again that the order wouldnt be in until the 210113. I understand that this is not your fault but i would have preferred it if you could have let me know a couple of days after I placed my order that the order was not in stock as my customer was left without a shower for nearly two months.
|Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub.
|Fast service, would recommend.
...Mr K Pickering
|The item ordered arrived promptly on the date stated and was as specified. The price of the item was very competitive particularly when taking the free delivery into account. Very happy with the service provided by MyTub.
|Very easy to order, fast delivery and very clear information throughout.
|Very fast service,competative price on difficult spares to obtain easily.
Very pleased with all aspects of the Company