|great service will use again
...roy lingard - R.N.Lingard elect ltd
|A very helpful company, who were supportive and reliable. Good service!
|Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it.
|product easily identified using google link. prompt delivery. thank you
|excellent service. My order arrrived next day.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
|Really good service. Delivered what was ordered. The only surprise, pleasant, was that it was delivered one day early!
|Just wanted to say thanks for a cracking service. You delivered as you said you would, I will be using you again without a doubt.
|small problem over the product description but was sorted out quickly
...mark whittam - climate control support limited
|The service we rexeived from start to finish was very efficient. Everything organised over emails, which were answered quickly and efficiently. Many thanks!